Quite simply, our skincare works in tandem with some pretty key things – so it’s easy to create a routine you can stick to.
No bikes involved.
With your skin, and all skin.
We formulate using high concentrations of proven botanical and clinical active ingredients, based on the latest clinical data. But we want to make your skin happy, not stressed. None of our actives are commonly associated with irritation and we avoid comedogenic (pore-blocking) ingredients. Our skincare is for all skin types - oily, dry, combination and sensitive.
Our formulations are free from mineral oil, parabens, phenoxyethanol, phthalates, polyethylene glycol (PEGs), silicones, siloxanes and sulfates. These are common preservatives, thickeners and texture enhancers, but they're also known irritants for some skin types. Most have pretty poor environmental credentials too. If you do have sensitive skin, you may well find that once you switch away from products that contain these, your skin will toughen up (in a good way).
With each other and your time.
We think skincare’s got too complicated and we don't think that's just us being slow. What about one simple routine, that's just really nice and straightforward?
No more googling, no more mind-boggling product layering.
We think it should be SUPER clear how your skincare products work. You need to know what to do with them and when - so you can get the best out of them. That's why we've created a range of products that work in tandem with each other - to give you an easy, stress-free daily routine.
OR, use them however you want.
There's no reason you can't use just one Tandem product, alongside some of your favourites from other brands. We think it's not really cool to create a skincare line that ONLY works if you ONLY use our products. But try our formulas (we do a fab line in free samples) - we think you may just be converted...
With your bank balance.
We would have to charge higher prices for our products if we sell through other shops. So we've decided not to sell our products anywhere else but here.
We sold our sister brand Sister & Co. through top global retailers for several years. We love them and the world is a better place for them (a good shop-mooch still makes us happy). But retailers need to make money to pay for their pretty hefty overheads - and selling through them means raising our prices, because they take a significant chunk of every sale. So no retailers - no retailer mark-ups.
Choosing not to sell our products through other shops or other online retailers also means you can speak directly to us, and us to you. Which can only be a good thing.
We think your shopping experience with us will be just as easy, you'll pay less and you can do it in your pyjamas.
With our planet
Too. Many. Products = Too. Much. Waste.
The personal care industry is one of the biggest in the world. Many things related to it - packaging, ingredients, freight - have a direct impact on our environment. Right now, the sheer quantity of products is causing problems. Brands have to constantly bring out more products to stay in the limelight. A skincare routine seems to require ever more steps, ever more combinations of serums applied at just the right time and in the right order. It’s confusing and difficult to stick to. Take a look in your bathroom cabinet. How many bottles are barely used? We're not judging - we were the same...
The Tandem approach to formulation.
We've taken a new approach to formulation. Rather than splitting out active ingredients across multiple formulations, we believe in combining the best ingredients into a small, manageable range of products which gives you a skincare routine that's easy to stick to while still meeting all your skin's needs. We're not anti-innovation, quite the opposite. But our approach to innovation is driven by quality, not quantity. We monitor advances in clinical data and ingredients with a mindset of improving our existing formulas rather than constantly creating new products.
Natural and organic ingredients, sustainably sourced - clinically-produced actives where it makes sense.
We focus on using organically grown natural ingredients from renewable sources, meaning sources that are abundant and self-generating. Many synthetic skincare ingredients are derived from petrochemicals. Our everyday staples are certified organic by the Soil Association and COSMOS: Cleansing Hero, Easy Exfoliator, More than Moisturiser, Super-Oil and More than Moisturiser Body.
Our Boosters are formulated with clinically-produced actives vitamin C and niacinamide (Vitamin B3), which target specific skin concerns. These vitamins are made stable and skin-compatible as a result of being lab-produced, and their presence means these products cannot be COSMOS-approved. But it also means you're more likely to use your Booster up (because it will get the results you want) and less likely to leave it languishing on the shelf - a total waste of resources.
We package our products in glass (the most easily and commonly recycled material) or recyclable (and industrially compostable) sugar cane derived bioplastic tubes. As far as we can, we use recyclable plastic dispensers. Sometimes this simply isn’t possible – when it’s not, we’ll tell you why. Our protective cartons are simple recyclable cardboard and we ship our products in recyclable cardboard mailers (made from recycled cardboard) using woven paper protection - no bubble wrap.