How we tandem. No bikes involved.
Quite simply, our skincare works totally in tandem with some pretty key things – so it’s easy to create a routine you can stick to.
We want our products to make your skin happy, not stressed. So all our formulations are created on a base of proven natural botanicals; our targeted Boosters blended with non-irritating, seriously effective clinical pro-grade actives.
We've formulated all products to be suitable for sensitive skin, because our skincare is for everyone - and sensitive skin is a common thing. Most dermatologists agree that skin sensitivity is brought on by using products that contain a lot of the below, so you may well find that once you switch away from those things, your skin will toughen up (in a good way).
The things we leave out:
You might not have heard of some of these, but we want you to know our formulas are free from all of them- because there's evidence to suggest they may be harmful to us, the soil, animals or all.
Animal ingredients, benzalkonium chloride, benzophenones\/benzophenone derivatives, bisphenol a (BPA), butoxyethanol, BHA (butylated hydroxyanisole), BHT (butylated hydroxytoluene), carbomer, coal tar dyes, ethanolamine, formaldehyde, hydroquinone, liquid petrolatum, methyl cellosolve, methylisothiazolinone, methylchloroisothiazolinone, mercury, mercury compounds, mineral oil, oxybenzone, parabens, paraffin oil, phenoxyethanol, phthalates, polyethylene glycol (PEGs), resorcinol, silicones, siloxanes, sodium nitrite, sulfates, thimerosal, toluene, triclosan, triclocarban.
We think skincare’s got too complicated (and we don't think that's just us being slow). What about one simple routine, that's just really nice and straightforward?
No more googling, no more mind-boggling product layering.
We think it should be SUPER clear how your skincare products work. You need to know what to do with them, and when - so you can get the best out of them. That's why we've created a range of products that work in tandem with each other, to give you an easy daily routine (and one you'll actually love).
OR, use them however you want.
There's no reason you can't use just one Tandem product, alongside some of your faves from other brands. We think it's not really cool to create a skincare line that ONLY works if you ONLY use our products. But try our formulas (we do a fab line in free samples) - we think you may just be converted...
We would have to charge higher prices for our products if we sell through other shops. So we've decided not to sell our products anywhere else but here.
We sold our sister brand through top global retailers for several years. We love them and the world is a better place for them (a good shop-mooch still makes us happy). But retailers need to make money to pay for their pretty hefty overheads - and selling through them means raising our prices, because they take a significant proportion of every sale. So no retailers - no retailer mark-ups.
Choosing not to sell our products through other shops or other online retailers also means you can speak directly to us, and us to you. Which can only be a good thing.
We think your shopping experience with us will be just as easy, you'll pay less and you can do it in your pyjamas.
The personal care industry is one of the biggest in the world - and so many things related to it (ingredients, packaging, freight to name just a few) have a direct impact on our environment.
Too. Many. Products.
But right now, the sheer quantity of products is causing problems. Brands feel they have to constantly bring out more products to stay in the limelight. That causes a waste of resources: waste all the way up the supply chain - and as a result of customer confusion (eek which product to use, and how? Does it even work?)... wasted product on shelves.
Streamlining is sexy.
Instead, we believe in putting all our resources into creating a manageable range of products which meet all your skincare needs. We have complete confidence in our products, and in what they do. We're not anti-innovation; quite the opposite. But we are anti the number of products we're often led to believe we need. Take a look in your bathroom cabinet. How many bottles are barely used? We're not judging —we're the same!
No waste, just results.
So what do we want to do? Create products which you’ll use every single drop of, that’s what. How? By making sure you understand how and when to use them, really love using them, and always see clear results. A product left sitting on the shelf unused is a massive waste of resources, and one of the worst things that can happen environmentally.
Natural ingredients, sustainably sourced.
So yep, our number one aim is to make sure all our products are used up. But we think about the environment in every step we take. Like the ingredients we use. Natural and naturally derived ingredients, from sustainable sources, can do so much for our skin - so we choose these as far as we possibly can. Our everyday essentials are certified COSMOS NATURAL and ORGANIC which guarantees green chemistry across all ingredients from source to end: Cleansing Hero, Easy Exfoliator, More than Moisturiser, Super-Oil and More than Moisturiser Body.
Punchy to the last drop.
To make sure every last drop of product is effective, we're not afraid of adding some seriously punchy pro-grade clinical actives, which come in handy if you're looking to tackle specific skin concerns. We use high-strength clinically produced vitamin C (ascorbyl tetraisopalmitate) and niacinamide (Vitamin B3) in our Boosters. They're wickedly effective ingredients which are made stable (and therefore more effective) as a result of being lab-produced. Their presence means that our Boosters cannot be COSMOS-approved. But it also means you're more likely to actually use your Booster up (because it will get the results you want) and less likely to leave it languishing unfinished on the shelf. Which would be a total waste of everyone's time.
We package our products in glass (the most easily and commonly recycled material) or recyclable (and industrially compostable) sustainable sugar cane. And far as we can, we use recyclable plastic dispensers. Sometimes this simply isn’t possible – when it’s not, we’ll tell you why. We’ll let you know how to recycle the dispensers – some involve disassembling. Our protective cartons are simple recyclable cardboard (we love pretty outer boxes too, but just can't see the point any longer, plus it makes things more expensive for you) and we ship our products in recyclable cardboard mailing boxes (made from recycled cardboard) using woven paper protection - no bubble wrap.